FAQs

Q. How long will it take to receive my order?

All the orders are shipped from GA next business days through one of main carriers - USPS, FEDEX or UPS. The orders have transit time of 3-6 days, and we will email you tracking number once your order is shipped.

Q. How to track my order?

You will receive an email with tracking information once the order is shipped.

Q. Do you ship internationally?

At time point, we only ship to lower 48 stated in USA.

Q. I never got my order, what to do?

Please make sure you tracked your order from our tracking page. Kindly email us at
info@desibydil.com and we will assist you.

Q. Can I insert a gift message with my order?

Yes, please email us with your order number at info@desibydil.com along with gift message and we will be happy to add it to your order.

Q. What is your return policy?

Please check our return / refund / exchange policy here.

Q. Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Q. I want more information about a product.

Please email us at info@desibydil.com and we will be delighted to help you.

Q. I want to check on quantity discounts

Please send us an email at info@desibydil.com with the link of the product and the quantity needed.